Corporate Culture

By Steve Raymund
Chairman of the Board of Directors
Tech Data Corporation

Working as an intern is a great opportunity to learn what it means to live inside the world and culture of corporate America. With open eyes and ears, you can acquire important skills and knowledge that will help you succeed in your future career. Perhaps more importantly, you can learn a lot about yourself and what kind of work environment best fits your own personality.

Quite often that first or second internship culminates in an exciting job offer and the chance to build a career inside a company you now know, and that knows and values your contribution in return. Here’s a few tips to maximizing your success in the corporate America:

You may be a stranger in a strange land, unfamiliar with its social conventions, so take your time to learn how things get done in this new world. Listen, watch, take notes, study and reflect on your experience. Remember, company cultures can differ remarkably from one another. Intel, for example, is renowned for its culture of confrontation, while HP, in contrast, places high value on collaboration. Although a company may have formal procedures and rules, quite often it’s through informal networks and processes that more can be accomplished. So be diligent in learning about your company’s social norms to avoid making a silly faux pas, and to ensure that you maximize your effectiveness.

Don’t be afraid to ask for help and advice. If given an assignment, seek counsel and feedback along the way vs. waiting until your finished project is ready for formal unveiling. I’ve seen people waste weeks of work by misinterpreting their original instructions and finishing up with a worthless product. A better alternative is frequent checkpoints with your boss or colleagues during which you’re likely to hear great suggestions to improve your end product. That way you’re more likely to stay on track with the original assignment.

Be timely in everything you do. Show up to meetings a few minutes early. Deliver your reports when due. People don’t like to hear excuses for tardiness, delays and missed deadlines. To be sure, delays are sometimes unavoidable, but don’t wait until the last minute before informing your boss that you can’t deliver your work on time. It’s much better to provide an early heads up, which might in fact create an opportunity to enlist help in flattening the obstacles slowing your progress.

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Watch Your Mouth!

A recent article published by Careerbuilder.com suggests that the appropriateness of comments in the workplace to coworkers and bosses can damage your relationships and even your career. Although you may think that a pejorative remark rolled off the sleeve of your supervisor, it could be a comment that he or she decides to associate with you from them on.

Interns, especially, should be cognizant of their behavior in the workplace. Whether or not they are given the same respect as employees, they should demonstrate responsibility, trustworthiness and an interest in the experience. Internships are equated with an interactive interview process that could lead to a position in the company. One poorly thought out remark could ruin their credibility. So interns, for the sake of your reputations and future careers, watch your mouths!

Here are some phrases that you should AVOID saying in the workplace:

"I heard ____ say this in the break room."

It is inappropriate to create inner office gossip, especially since you do not know if it's true. As an intern, you should not meddle in the affairs of other employees, as it could result in the end of your internship. The best thing you can do is walk away from the situation.

"I partied so hard last night."

While you might think of your supervisor as more of a friend, it is inappropriate to discuss your partying habits with him or her. Even though your boss might have share your habits, this topic is simply inappropriate for the office. Trust me, you do not want to become associated with sex, drugs or rock and roll.

"Get your own coffee."

Internships are stereotypically associated with grunt work, like shlepping your boss a cup of coffee. If menial tasks were not in the job description you signed up for, do not freak out. Instead of scolding someone who is your superior, politely grant his or her request. If your boss continues to ask you for coffee, ask if you can talk privately at a convenient time. During this conversation, politely state that you are ready to take on larger responsibilites!

For more examples, please click here to see the original article!

--Stephanie

A Gift Giving Guide For Interns: A response to Lauren

'Tis the season for giving...but is it appropriate to honor your mentor or boss with a gift? Lauren's post made me consider whether or not it is proper etiquette for an intern to show appreciation for someone in the office. My advice is only to give a gift if the sentiments behind it are sincere. 

For example, at the end of my summer internship I presented my mentor with a small Victoria's Secret travel bag filled with lotion and soap. I decided to give her a gift upon ending my internship because we had a fabulous relationship. Even if she did not have a specific assignment for me to do during the day, she made it a point to include me in all of her daily tasks (including e-mails, conference calls, lunch meetings, briefing sessions, etc). Because she went above and beyond, I felt it was only appropriate to express my gratitude. 

So, you might be wondering whether or not you should give your boss a gift. There is no right or wrong answer. Just remember, a little bit goes a long way: the goal is to show appreciation, not how much you can afford. There is no reason to be extravagant because your boss is most likely not expecting anything. Extravagant gifts can be awkward (ie instead of a spa weekend go with a manicure; instead of an ipod go with a case).

Here's a short gift guide to make your job a little easier:

1. A pen

It will constantly remind the recipient of you. Engraving the intitials of your boss is an added touch.

2. Personalized note pad or stationary

Useful and used often.

3. Paper weight

I don't understand their purpose but it seems like every employee needs one

4. Gift certificate

Restaurants, spas, electronics...you can't go wrong.

5. Chocolates and other food items

Think Godiva...this is a good gift for the whole office to share.

6. Mug

Over the past [insert number] weeks you have formed a relationship with your boss. Based on the knowledge you have gained it should become easy to select a mug that appeals to his or her personal interests.

7. Coffee table book

It is a great idea to give your boss a book related to his or her industry or personal interests.

8. Personalized note

A handwritten note is an easy and inexpensive way to express your gratitude.

--Stephanie