Corporate Culture

By Steve Raymund
Chairman of the Board of Directors
Tech Data Corporation

Working as an intern is a great opportunity to learn what it means to live inside the world and culture of corporate America. With open eyes and ears, you can acquire important skills and knowledge that will help you succeed in your future career. Perhaps more importantly, you can learn a lot about yourself and what kind of work environment best fits your own personality.

Quite often that first or second internship culminates in an exciting job offer and the chance to build a career inside a company you now know, and that knows and values your contribution in return. Here’s a few tips to maximizing your success in the corporate America:

You may be a stranger in a strange land, unfamiliar with its social conventions, so take your time to learn how things get done in this new world. Listen, watch, take notes, study and reflect on your experience. Remember, company cultures can differ remarkably from one another. Intel, for example, is renowned for its culture of confrontation, while HP, in contrast, places high value on collaboration. Although a company may have formal procedures and rules, quite often it’s through informal networks and processes that more can be accomplished. So be diligent in learning about your company’s social norms to avoid making a silly faux pas, and to ensure that you maximize your effectiveness.

Don’t be afraid to ask for help and advice. If given an assignment, seek counsel and feedback along the way vs. waiting until your finished project is ready for formal unveiling. I’ve seen people waste weeks of work by misinterpreting their original instructions and finishing up with a worthless product. A better alternative is frequent checkpoints with your boss or colleagues during which you’re likely to hear great suggestions to improve your end product. That way you’re more likely to stay on track with the original assignment.

Be timely in everything you do. Show up to meetings a few minutes early. Deliver your reports when due. People don’t like to hear excuses for tardiness, delays and missed deadlines. To be sure, delays are sometimes unavoidable, but don’t wait until the last minute before informing your boss that you can’t deliver your work on time. It’s much better to provide an early heads up, which might in fact create an opportunity to enlist help in flattening the obstacles slowing your progress.

TO READ MORE PLEASE VISIT Take Note

Internship Rating of the Week: XM Satellite Radio

This week the company that students need to watch out for is XM Satellite Ratio! InternshipRatings.com has received 10 users ratings for XM Satellite Radio in DC making it our largest rated company so far! Not only does it have 10 ratings, but almost all of them give great detail about the benefits of their internship program. Here are what a few of the interns had to say:


Mes76:Great internship! I wanted to improve my Excel skills, and I was paired with someone who was great with helping me do that, and at the same time I felt like I was doing something useful.


Lauren: I learned more from my 12 week experience at XM Radio than in any class I have taken in college


Nickib:I loved my internship with XM last summer. The people were great, it was a very relaxed environment, and I got paid! The overall structure of the program allowed for a lot of meetings with upper level management which was great experience when preparing for a job.


Jbleiche: The best part of the internship is how much I was able to interact with people in all departments throughout XM. This really helped me pin-point specifically what type of work I want to pursue in my career. The program is incredibly structured and any problems I ever had were quickly fixed. Great internship all around!


We are so thankful for the enthusiasm of their Interns. Their participation shows us the importance of landing a great internship. All of these students were able to learn real world knowledge of their respective industry, meet great people and enjoy their time as an intern. We only hope that more companies adapt similar programs so other students can have the same experience.


Thank you XM Satellite Radio for really valuing you interns! For more information on XM Satellite Ratio and other companies check out InternshipRatings.com

Internship Ratings of the Week: Omniture, Inc.

This week I have decided to review the rating for Omniture, Inc. This rating stands out to me because of the working environment this user experienced. From what I gather, Omniture is a fast-paced media company that understands the importance of an internship. This user states that there was always something to do and "never felt like I was given busy work or work that was insubstantial." Obviously, this is very important to future internship applicants. At this company, you can leave with a feeling of accomplishment and maybe even a portfolio! This internship is also good for networking and real world experience.

The one problem with this company is that it is quite large. This can be extremely overwhelming for an intern. According to this users comments, there are a lot of politics that circle around the office environment. If interning at a company be careful when it comes to gossip and inter social relations. Keep it PG-13 at all times. Remember things you say in fun or in passing can bite you in the butt! While working at a company that likes to "work hard and play hard" make sure you show your personality.

I think that this company provides a great experience for most interns. But, if it is your first time interning I would recommend staying away. It is hard to be thrown into such a large company at the beginning. If you are just starting your intern career, try applying to smaller companies. Hopefully there you will be able to adjust to the working world without having to deal with corporate politics. For more information about this internship check out InternshipRatings.com!

--Lauren

Create Your Own Internship

College students are individuals who have diverse passions and interests seeking self-discovery. It is almost as if college students are expected to have a clear idea of their intended career path upon matriculating. Narrow-based curriculums do not allow students to experience different fields of interest. Internships, however, can foster the discovery of unknown skills and hobbies. 

Traditionally, companies offer set programs to shadow a position or to include certain projects. Students who want the flexibility of exploration are now designing their own internship programs to meet their wants. Companies who have established programs are taking notice of these individuals and hiring them for positions. The Wall Street Journal published an article on this subject late last week. It featured liberal-arts students who pitched ideas to various companies about projects that anticipated the company's needs and combined the student's personal interests. For example, one girl combined her love of hip-hop music and helping children by organizing a program for underprivileged children for a non-profit art education organization.

Do not get discouraged if a company does not offer the program you want. Instead, design your ideal experience and pitch it to companies. Create a proposal that you can send to a targeted group of companies and/or organizations. In order to do this, you must first conduct research that can help you narrow the focus of your internship search. Consider what you want to gain from the internship (skill development, career exploration), what kind of responsibilities you would like to have and what kind of daily duties. Then, think about the field(s) you want to work in and whether there is a need for what you want to do. The proposal should be written in place of the cover letter and include the following information:

• Specific description of what you would like to do and why you think the company needs you to do it
• Description of the project or position you want to fill
• Description of what you have to offer the company/organization
• Dates of availability
• Attached resume that highlights strengths mentioned in the proposal

Developing your own internship takes time and effort. If you cannot locate a position that is  customary, do not give up! You are a commodity that companies value and depend on. Be persistent until you find the right opportunity!

--Stephanie

Persistence equals progress!

The last few months, I have been observing my friend go through the process of getting an internship. David, a broadcast journalism major, wanted to intern at a local Boston news station. He had a contact through a family friend and called him early on in the school year. He was told to call the station around January when they begin accepting internship applications. When January arrived, David excitedly called the contact and reminded him of his dedication to this potential internship.

When David didn’t get a response from the program coordinator, he became frustrated and concerned. I reminded him not to give up and be determined. Persistence shows interest, responsibility and passion. David decided to follow up by calling the coordinator. Finally, a few weeks later he received a phone call back for an interview. He felt the interview went really well and was confident that he would hear from the interviewer within the next few days. When David had not heard from him after two weeks he knew he had to do something. He was tired of calling and did not have the interviewer’s email address. The one thing he did have was the office address. David decided to write his interviewer a hand written thank you letter. Although it seems weird as most people avoid snail mail at all costs (especially for work correspondence), he knew it would not hurt.

His thank you note said something to the effect of:
Dear X,
I enjoyed speaking to you this afternoon. I think that I am a great fit for your internship program. As we discussed in our conversation, I am journalism major with experience writing for my college newspaper. Like you said, I think this would be a great first internship for me. Thank you again and I hope to hear from you soon.

Regards,
David

Remember while writing a thank you note to be grateful and concise. It is also a good idea to recap a part of the conversation to spark a memory.
A few days after his letter was received, David got a phone call. He was accepted to the internship program! David was so excited and realized that his persistence paid off. David learned that although sometimes times you feel like a nuisance, its better to be overly enthusiastic than lethargic.

The moral of the story is a little bit goes a long way. Take that extra step. Make that extra phone call. Write that extra letter. It’s better to go above and beyond. Remain confidant and determined and your passion with shine through.

--Lauren

Internship Ratings of the Week: Focus on ESPN Radio Boston

Boston is a haven for sport's fanatics! This  bustling city of college students and professionals is passionate about its baseball, football and basketball teams. The Red Sox are this year's MLB champions and the Celtics are heading in the same victorious direction. Therefore, Boston is the perfect city for a sport's enthusiast to find an internship.

This week, I chose to review 890 AM ESPN radio because it upholds the aspects that InternshipRatings.com find most important for an internship: networking, fair/flexible hours and a letter of recommendation. The production intern who posted this position worked for a period of five months, during which he/she got practical experience preparing commercials and audio clips for the station. In addition, this intern was exposed to the world of sports public relations. This did not fall under the immediate job description; however, the intern left with a broader understanding of sports communications. In this case, the intern helped promote a whiffle ball tournament.

I was surprised to read that there was not an established internship program at 890 AM ESPN radio because of the structure and organization of this intern's experience. While I have previously mentioned that companies with standard internship programs tend to be more regulated and overseen, that is by no means an official indication of how the experience will turn out. Just because a company does not have a program and/or has not had interns before, do not be discouraged! To gain a better understanding of your summer at Company X, all you need to do is ask the right questions. During your interview, consider asking some of these questions:

1. What are the most important aspects of this internship?
2. What are some of the skills I will acquire from this position?
3. What are the responsibilities of this position?
4. Can you describe a typical day or week in this position?
5. What do you like about working at this company?
   

Do not be afraid to ask questions! Rather, by asking questions you can differentiate yourself from other possible candidates by proving that you want to make an intelligent decision and determine whether the company will be a good fit. The questions above will enhance your understanding of the company's culture and expectations of its employees. 

--Stephanie

Internship Ratings of the Week: Focus on Mullen

InternshipRatings.com offers potential interns unique inside-information that will allow him or her to make a better informed decision about applying to a specific company. The free expression section of the rating is equally as important as the questions because it allows users to get a more detailed idea about the company. It is a way to learn about specific departments, horror/funny stories, specific responsibilities and other aspects of the experience. Each week, we will highlight a critique that offers meaningful insight (good and bad) about the intern world at Company X.

This week, I will feature a post about Mullen, a communications agency (specializing in Advertising, Public Relations and Marketing) renowned for its business approach termed collective entrepreneurialism. It has grown to become the 22nd largest communications firm in the United States. It is based in Wenham, Mass., a suburb of Boston. Mullen has a well established internship program that has already received more than 200 applicants for Summer 2008. 

The anonymous brand planning intern who worked at Mullen last Summer had the opportunity network, gain an understanding of the Advertising industry and meet other college students. Networking with company employees and co-interns is important for future endeavors, such as applying for jobs. The fact that Mullen encourages employees and interns to interact is a fabulous quality of its summer program. This person enjoyed weekly catered brown bag lunches (my mouth is starting to water) for her department. In addition to this, there were other events like ice cream/pizza parties and intern kickball. Events like this demonstrate a few great qualities about the company and its summer program: 1) It is invested in its employees and openly appreciates them 2) It establishes camaraderie among interns and employees 3) It wants to cultivate an internship program that differentiates itself from other similar communications firms by giving interns perks 4) Activities such as these allow Mullen to gain a greater sense of a person outside of the regular bustling office scene...think of an interactive interview process. 

Another positive aspect of Mullen's program is its focus on teamwork. At the end of the eight-week experience, interns are separated into teams and must create a new business pitch for a client. The presentations are judged by principal members of the company--in this case it was the CEO, COO and New Business Director. This opportunity enables interns to combine all of the skills they have learned throughout the experience and gain feedback from accomplished professionals. This project seems invaluable because of the skills you can perfect (ie public speaking, strategic planning and teamwork). It is more useful for a future career than any mock proposal I have had to turn in at school. I also agree with the post in that "the fact that such high profile people invested time in the internship program speaks to the culture at Mullen." 

If you are interested in reading the rest of the rating, please click on this link.

--Stephanie

Watch Your Mouth!

A recent article published by Careerbuilder.com suggests that the appropriateness of comments in the workplace to coworkers and bosses can damage your relationships and even your career. Although you may think that a pejorative remark rolled off the sleeve of your supervisor, it could be a comment that he or she decides to associate with you from them on.

Interns, especially, should be cognizant of their behavior in the workplace. Whether or not they are given the same respect as employees, they should demonstrate responsibility, trustworthiness and an interest in the experience. Internships are equated with an interactive interview process that could lead to a position in the company. One poorly thought out remark could ruin their credibility. So interns, for the sake of your reputations and future careers, watch your mouths!

Here are some phrases that you should AVOID saying in the workplace:

"I heard ____ say this in the break room."

It is inappropriate to create inner office gossip, especially since you do not know if it's true. As an intern, you should not meddle in the affairs of other employees, as it could result in the end of your internship. The best thing you can do is walk away from the situation.

"I partied so hard last night."

While you might think of your supervisor as more of a friend, it is inappropriate to discuss your partying habits with him or her. Even though your boss might have share your habits, this topic is simply inappropriate for the office. Trust me, you do not want to become associated with sex, drugs or rock and roll.

"Get your own coffee."

Internships are stereotypically associated with grunt work, like shlepping your boss a cup of coffee. If menial tasks were not in the job description you signed up for, do not freak out. Instead of scolding someone who is your superior, politely grant his or her request. If your boss continues to ask you for coffee, ask if you can talk privately at a convenient time. During this conversation, politely state that you are ready to take on larger responsibilites!

For more examples, please click here to see the original article!

--Stephanie

Questions for Thought

The interviewing process is always a stressful time for an intern. You have to impress your future boss, while sticking to the universal interview rules: speak highly of yourself, but do not boast; compliment the interviewer or company, but don’t seem like you are sucking up; and have a lot of questions, but not questions that can be easily answered on the company’s website.

In preparation for an interview, people are usually concerned about how you are going to be perceived. Don’t forget that this is an opportunity for you to question them too! The interviewer should also be ready to make a good impression on you. He/She must be able to demonstrate his/her company’s greatest qualities. You are there to make sure that you will be a good fit for them and vice versa.

Make sure to have a list of questions ready that will allow you to get a better feeling for the company and your future internship:

Here are some questions that I think are crucial to understanding the realities of the internship:

1.What skill(s) will I develop here?
While this is an internship and grunt work is sometimes inevitable, you have to expect and demand some sort of learning experience. Remember, you are not there to waste your time. There are always places with better internship programs.

2.Will I be able to sit in on important meetings?
Being allowed to sit in on meetings shows that they respect your desire to learn and absorb information. Whether or not you are able to voice your opinion in the meetings, it is a great way to understand the industry.

3.Do you often offer jobs to your interns?
This question is very important. It shows that you are serious and hopefully that they are serious too. If their answer is yes, you know that there is a greater potential of you being more involved in the company. If they are thinking about hiring, then they will probably assign you more important tasks in which you can demonstrate your abilities.

For more questions check out this article: http://www.networktwenty.com/work/unpaid_internships.html

--Lauren

Internships: It's all I ever hear about

Internships, internships, internships…it’s all I ever hear about! I had a get together with a bunch of my high school friends the other night. What did you think we talked about? Internships (obviously)! The conversation went something like this: who was working where, places they applied and connections they had. These were hot topics of conversation that lased longer than one would expect.

The New York Times published a phenomenal article that discussed the various aspects of an internship experience. Journalist Lisa Belkin writes, “Internship is to first job as community service is to college.” So true! As the article states, it is hard to land a job without having the past experience of an internship at this day and age. Unfortunately, getting that experience is becoming harder by the minute. If you have not yet started planning for a summer internship, you are officially late! Don’t worry, you still have a little time before applying. Start thinking of all of the people you know and see if they can help you find an internship. Then get cracking! Send out a cover letter and resume as soon as possible. In your cover letter, make sure that you present yourself properly. If you are applying for a creative job, write a creative resume! Set yourself apart from everyone else. You only have one chance to distinguish yourself from other qualified candidates, so take advantage of this opportunity.

Goodluck!

Check out the recent Times article: http://www.nytimes.com/2008/01/06/education/edlife/interns.html?pagewanted=1&_r=1&ei=5087&em&en=34f11f7b9097cf99&ex=1199768400

Internship Resolutions for the New Year

As 2008 rapidly approaches, I reflect on the year that is almost over. 2007 was a busy year full of academic and work accomplishments, traveling, and adventures with close friends. I can excitedly say that I achieved all that I had hoped to. Creating a list of resolutions helped me attain all of the goals that I set for myself annually. Here are some internship related goals I set for myself that made me become a successful intern.

Here's to a happy, prosperous, internship filled new year!

Here is a list of resolutions for 2008:

• Thank bosses, mentors, teachers or individuals who positively influenced you in the workplace or who helped you find an internship
• Contact your fellow interns, mentors and bosses to say "Happy New Year" and update them on your whereabouts
• Update your resume (add new internships, personal interests, tailor the colors and font to match that of the employer you are sending it to)
• Modify your cover letter (mention new accomplishments, make it coincide with the industry and employer you are sending it to)
• Gather writing examples, recommendation letters, and examples of other accomplishments to send/bring to a potential employer
• Search for your next internship (check the web, talk to former employers, friends and professors, visit your school's career center)
• Practice  interviewing with a friend, professor or career counselor
• Read one blog that corresponds with your personal interests and another that is related to your industry
• Do something nice for someone everyday!

Keeping In Touch Could Jumpstart Your Career

In response to Stephanie’s post, I cannot stress how important it is
to keep relationships going even after your internship is over.
Throughout an internship you meet so many people who have great
connections. These connections can open up many doors in your
future. For Stephanie, keeping in touch with her bosses and fellow co-
workers allows her the opportunity to still involve herself with her
favorite team. Because of her ability to maintain these rapports,
she is always welcome and valued by the Lightning team.

Although I do not keep in touch with any of my bosses from my first
internship, I have kept in touch with my fellow interns. I bonded with two of my co-interns from a fashion and beauty public relations and advertising firm in New York City.
Since my internship ended, the thought that one day they would help me
with my career never entered my mind.

The girls with whom I worked with were three years older than me. I was an intern working for the first time and they were trying to balance gaining experience before heading out into the real world and looking for jobs. I looked up to them for advice. Throughout my internship our friendship grew. We promised to stay in touch after the internship ended; but, everyone knows that is easier said than done. Although we did not communicate often, our friendship continued. We mostly kept in touch by using Facebook, meaning random wall posts and messages.

A few months ago when I was settling back into school, I received a phone
call from one of the girls. She updated me on her life, told me
about her new job and how much she was enjoying it. The reason she
called, though, was to see if I was interested in working with her! She
said that her company was looking to hire and she thought that I would be
perfect for the job!

Making lasting impressions on the people you work with will pay off, even if it’s hard to imagine during your internship. My friend could have called anyone she knew (like someone she was closer with), but instead she called me. Networking and maintaining relationships are keys to your success. Like Stephanie said, take that extra step right now and email the people who you once worked with. Wishing them a happy holiday is the perfect icebreaker, even if it has been a while!

Now it’s time for me to go write some emails!

--Lauren

Reliving My Hockey Internship

Last night was by far the best night of my winter vacation! I relived my favorite internship from a few years ago--not in the sense that I dreamt about it. I actually had a chance to be an intern again! Two summers ago I had the privilege of working for the Tampa Bay Lightning in the marketing and public relations departments. I have not mentioned it before, but hockey is my passion. Working for a professional team was a dream come true: work was more like play. My days were filled with projects like compiling the statistics section of the media guide and playing cubicle floor hockey. Since my internship, I have made it a point to keep in touch with two of the advisors for whom I worked. When I am home from college, I visit and help out with public relations tasks on game days.

I was reminded of the importance of networking in the press box last night. By building and maintaining relationships with my advisors, They have offered me an open invitation to work for the team when I am home. Additionally, I have been able to meet other contacts. For example, my advisor introduced me to the director of broadcasting for the team. Although he and I are interested in different industries, this individual is connected to local and national media contacts who are in my field. By conversing with him and establishing myself as a public relations professional-in-training, I linked myself to his broader group of contacts. It is so important to establish positive relationships because the business world is small. It may be hard to fathom, but contacts (especially those who you never thought would come in handy) can help you get another internship or job based on their circle of friends and experience. Maintaining your relationships is a small, easy task that you can do to help yourself succeed in the business world.

This time of year is perfect for reconnecting with an old boss. Send him or her a short e-mail with holiday wishes and current information about school, internships and achievements. It would be nice to ask him or her about the company too. It is better to create lasting relationships that will lead to future internship and business opportunities than to limit yourself. Renowned American comedian and actor Milton Berle said it best, "If opportunity doesn't knock, build a door."

--Stephanie

Life is too short to put up with a bad internship

In celebration of my new found freedom at the end of a stressful semester, I decided to do a little shopping. While I walked through the mall, I came across the store Barney's. As I approached the entrance, the first thing that popped into my mind was my summer internship.

Like I have said before, last summer I interned with an upscale designer in Manhattan. I was hired as a public relations intern. I was under the impression that I would help the designer with press kits and other related tasks, but did I do any PR? I wish the answer were yes! Unfortunately, I spent most of my days packing up inventory for Barney's and other upscale stores. Every day I came home frustrated. Packing inventory was definitely not in job description that I signed up for. I accept that grunt work is usually an inevitable part of an internship; however, this was much worse than doing menial tasks. Internships are for learning, not doing someone else’s entire job. The designer should have hired a person to fill the shipping position or clarified my duties during the interview.

Looking back, I wish I had listened to the people around me. My friends and family told me to quit and find a fair internship where I would be able to learn about my field of interest, but I didn't listen. I felt uncomfortable with my boss and didn't have the courage to say anything. Let me tell you, regret sucks!

My advice is to speak up if you are an intern who is doing tasks that are not part of the job description you agreed to. Talk to your immediate advisor or someone else who you feel comfortable approaching about your duties. Take initiative and suggest some projects or tasks you would like to do. Anticipate the company’s needs. The purpose of interning is to watch and learn. If you are neither doing anything meaningful nor learning, there is no reason to put up with your unfair internship. Take pride in your work, realize you strengths, and stand up for yourself!

--Lauren

Winter Break: The Perfect Time to Find a Spring Internship

Winter break has officially started. It is the perfect time to relax, meet up with old friends and catch up on TV shows. Most importantly, it is also a great to consider an internship for the spring. It is not too late to start searching for a great opportunity!

I read an article today from the Financial Post, a Toronto based newspaper that reminded me of my last internship quest. I wanted a public relations position at a small firm in the town I am from, but I could not find any leads. After speaking to some connections in the industry, I decided that it would be best to do some research on my own. I went to the local advertising federation website and created a list of firms that represented clients who I was interested in. Then, I sent emails to the contacts from the federation's website with my cover letter and resume. Surprisingly, I received an overwhelming response. Each firm articulated that they sought interns but were unsure of how to approach them. I ended up selecting an internship at an innovative agency.

My advice is to GO AFTER COMPANIES who interest you even if you are unsure whether or not they have an established program. Small businesses especially are starting to recognize the importance of interns; however, they tend to be more clueless about dispersing the message. Although the allure of a corporate environment and the company name on your resume are appealing, small businesses can offer more individualized attention and tailor the program to your needs. Either way, the point is to make use of your free time to find an internship that suits you.

--Stephanie

Below you will find links for a few internship openings and resources:

Fashion Internships

Entertainment Industry Internships

Unique Food and Agriculture Internship Opportunity in New York State

Government Related Internship in San Diego, CA

Science Related Internship at Boston Planetarium

Paid Journalism Internship for Travel Magazine in NYC